1. About us
We have appointed a data protection officer to oversee our handling of personal information. If you have any questions about how we collect, store or use your information, you can contact our data protection officer using the details set out in section 13. Contacting us.
2. How the recruitment market works
We collect information from you normally by receiving a copy cv you have submitted to us. Alternatively we may have received your cv from specialist websites such as job boards. We use this information to decide if you have relevant skills required for vacancies we may be recruiting for from time to time. If we believe you may have the skills our clients require, we may contact you by telephone, email or other means as agreed.
3. Who do we collect information about?
We collect information about:
4. When do we collect personal information?
We collect information about you:
When you are referred to us through our “refer a friend” scheme
5. What personal information do we collect and use?
The personal information that we collect will depend on your relationship with us. We will collect different information depending on whether you are a candidate or prospective employer.
Please note, in certain circumstances we may request and/or receive ‘sensitive’ data, also known as ‘special categories’ of personal information about you. For example we may need access to details of any unspent criminal convictions for the purposes of preventing, detecting and investigating fraud.
Sensitive personal information:
6. How do we collect your information?
We collect personal information from a number of different sources, including:
7. What are our purposes for using your personal information?
We may process your personal information for a number of different purposes. For each purpose we must have a legal ground for such processing. When the information that we process is classed as sensitive personal information, we must have an additional legal ground for such processing.
Generally we will rely on the following legal grounds:
You will find details of our legal grounds of our processing purposes below.
This processing is necessary for providing and administering career consultancy services.
8. Who do we share your information with?
We will only share your data with client companies “prospective employers” with your specific agreement.
payroll provision partners.
the police and other third parties or law enforcement agencies where reasonably necessary for the prevention or detection of crime
our third party service providers such as IT suppliers, actuaries, auditors, lawyers, payment processing agencies, document management providers and tax advisers
HMRC and other bodies legally permitted to seek such information
third parties who undertake analysis for the purposes of product improvement
selected third parties in connection with the sale, transfer or disposal of our business. We will ensure that such third parties have the appropriate technical and organisational measures in place to safeguard your data
9. What marketing activities do we carry out?
We may use your personal information to provide you with information by email about opportunities or services that may be of interest to you or to send eNewsletters. You have the option to opt out at any time.
If you wish to unsubscribe from emails sent by us, you may do so at any time by contacting us using the details set out in section 13 to update your contact preferences. In such circumstances, we will continue to send you service related (non-marketing) communications where necessary.
We may also use your personal information to provide you with information by text message about our new opportunities or services which may be of interest to you.
You can stop receiving text messages sent by us at any time by contacting us using the details set out in section 13 to update your contact preferences. In such circumstances, we will continue to send you service related (non-marketing) communications where necessary.
We may also use your personal information to call you regarding opportunities and services you have expressed an interest in or we believe may be of interest to you. You can opt out of receiving these calls at any point.
You can stop receiving telephone calls from us at any time by contacting us using the details set out in section 13 to update your contact preferences. In such circumstances, we will continue to send you service related (non-marketing) communications where necessary.
We will only use your personal information to contact you about our opportunities or services or those of our partners which may be of interest to you, if your referring friend has provided us with your consent indicating that you are happy for us to contact you using one of the methods set out above. You have the option to opt out at any time (please see above).
10. How long do we keep personal information for?
11. Your rights
Under data protection law you have certain legal rights in relation to the personal information that we hold about you. You may exercise these rights at any time by contacting us using the details set out in section 13.
Your rights include:
You are entitled to a copy of the personal information we hold about you. There will not usually be a charge for dealing with these requests. Your information will usually be provided to you in writing, unless otherwise requested, or where you have made the request by electronic means, in which case the information will be provided to you by electronic means where possible.
We take reasonable steps to ensure that the information we hold about you is accurate and complete. However, if you do not believe this is the case, you can ask us to update or amend it.
In certain circumstances, you have the right to ask us to erase your personal information. Examples would include where the data is no longer required for the original purpose, consent has been withdrawn and there are no overriding grounds for continuing the processing, or for compliance with the national law.
In certain circumstances, such as a question over its accuracy, you are entitled to ask us to stop using your personal information or to suspend its use.
In certain circumstances, you have the right to ask that we transfer any personal information that you have provided to us to another third party of your choice.
You can ask us to stop sending you marketing messages at any time.
For certain uses of your personal information, we will ask for your consent. This consent can take the form of an action or affirmative instruction. Where we do this, you have the right to withdraw your consent to further use of your personal information. In other circumstances we may process your data using “Legitimate Interest”, and again you have the right to withdraw this right of processing, unless it is necessary in connection with our legal rights. Please note that in the event that you withdraw your permission for us to use all of your personal data, we will be unable to continue providing you with career opportunity information.
The right to lodge a complaint with the ICO
We would hope that you will always raise any issues with us first, and that we will be able to resolve them to your satisfaction. However, if this isn’t possible then you have the right to complain directly to the Information Commissioner’s Office (ICO) if you believe that any use of your personal information by us is in breach of applicable data protection laws and regulations.
Please see below for contact details of the ICO:
Information Commissioner’s Office
Tel: 0303 123 1113 (local rate) or 01625 545 745 (national rate)
Making a complaint will not affect any other legal rights or remedies that you have.
12. How we protect your information
We use a range of organisational and technical security measures to protect your information.
We restrict access to your information as appropriate within Alaska Black to only those who need to know that information for the purposes set out above.
Firewalls are used to block unauthorised traffic to the servers and the actual servers are located in a secure location which can only be accessed by authorised personnel. Our internal procedures cover the storage, access and disclosure of your information.
No personal data is stored locally, all data is stored on a password protected cloud based server.
All confidential files are stored as encrypted files.
13. Contacting us
If you have any questions about how we collect, store or use your personal information, you may contact our data protection officer at:
Data Protection Officer
Alaska Black Ltd
Ground Floor, 2 Holly Tree House,
Northminster Business Park